We installed a brand new Telguard GSM intercom to replace our customer's old broken keypad. Upgrading to this GSM intercom provides the customer with the capability to know when someone is at their gate.

When the call button is pressed, the intercom will call through to the programmed numbers. If the first number called isn't answered, it will divert the call to the next programmed number. 

Additionally, we can program an authorised number list so that if it calls the intercom, the gate will be opened automatically. 

One of the advantages of using this intercom is that it is all programmed via an app. Once installed, if the customer wants to change the numbers it calls, authorised callers, or keypad code in the future, we can do this remotely from wherever we are. 

There is also a "trade" button that allows access without the need to give out the keypad code. This is highly useful for situations such as expecting an Amazon delivery or a postman. The trade button can also be programmed to grant access during specific hours. 

We also replaced their faulty control panel, which had failed because the enclosure was cracked, allowing water in, and the entry points were not properly sealed during installation. 

We started fresh with a new BENINCA control panel, tidied up the cabling, and reran it in a

flexible conduit to provide protection. Previously, the cables were run directly into the enclosure with no protection. 

We made sure to replace any localised cables at no extra cost to our customer just to give us peace of mind. And as a thank you to our customer for taking the time to keep us refreshed with nice cold drinks on a very hot day!

All this left us with an extremely satisfied customer who kindly took the time to leave us a wonderful review on Google.